1. Acceptance of Terms

By accessing and using D.G.Yard services, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you and D.G.Yard. You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into this agreement.

We reserve the right to modify these Terms at any time. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.

2. Account Registration and Security

2.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account credentials with third parties
• You may not create multiple accounts to circumvent restrictions or policies

2.2 Third-Party Authentication

When you sign in using third-party authentication providers (e.g., Facebook, Google):

• You authorize us to access and use information provided by the authentication provider
• You are subject to the authentication provider's terms of service and privacy policy
• You are responsible for maintaining access to your third-party account
• We are not responsible for any issues with the third-party authentication service
• You can disconnect third-party authentication at any time through your account settings

2.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our Services and users.

3. Service Booking and Orders

3.1 Service Bookings

• Service bookings are subject to availability and technician confirmation
• We reserve the right to reschedule or cancel bookings with reasonable notice
• You must provide accurate service location and contact information
• You must ensure access to the service location at the scheduled time
• Cancellation policies apply as per the service type and are detailed in our Cancellation Policy
• Quotations are valid for 30 days from the date of issue unless otherwise stated

3.2 Product Orders

• Product prices are subject to change without notice
• All prices are inclusive of applicable taxes unless stated otherwise
• Product availability is subject to stock levels
• We reserve the right to cancel orders due to unavailability or pricing errors
• Delivery times are estimates and not guaranteed
• You are responsible for providing accurate delivery addresses

3.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

4. Payment Terms

4.1 Payment Methods

• We accept various payment methods including credit/debit cards, UPI, net banking, and digital wallets
• Payment processing is handled by secure third-party payment gateways
• All payments must be made in Indian Rupees (INR) unless otherwise specified
• You agree to provide accurate payment information

4.2 Payment Obligations

• Payment must be made as per the agreed terms and schedule
• Advance payment may be required for certain services or high-value orders
• Full payment may be required before service commencement or product delivery
• Late payments may incur interest charges or service suspension

4.3 Refunds

Refunds are processed in accordance with our Cancellation & Refund Policy:

• Refund eligibility depends on the service type and cancellation timing
• Refunds are processed to the original payment method within 7-14 business days
• Processing fees may be deducted from refunds as applicable
• Refunds for completed services are subject to our refund policy terms

For detailed refund terms, please refer to our Cancellation & Refund Policy.

5. Warranty and Service Guarantees

5.1 Warranty Terms

• Warranty terms vary by service type and product and are specified in individual service agreements
• Warranty covers manufacturing defects and installation issues
• Warranty does not cover damage due to misuse, accidents, natural disasters, or unauthorized modifications
• Warranty claims must be raised within the warranty period
• Warranty service is subject to inspection and verification

5.2 Service Guarantees

• We strive to provide high-quality services but do not guarantee specific outcomes
• Service quality depends on various factors including site conditions and product specifications
• We are not responsible for issues arising from incorrect information provided by you
• Service guarantees are limited to the scope of work agreed upon in the service agreement

For detailed warranty terms, please refer to our Warranty Terms.

6. User Responsibilities and Conduct

6.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others (intellectual property, privacy, etc.)
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use automated systems (bots, scrapers) to access the Services without permission
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users
• Engage in any fraudulent or deceptive practices

6.2 Customer Responsibilities

• Provide accurate and complete information during booking and registration
• Ensure access to the service location at scheduled times
• Follow usage guidelines and instructions provided by technicians
• Report issues promptly within the warranty period
• Maintain a safe environment for service technicians
• Pay all fees and charges as agreed
• Comply with all applicable laws and regulations

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and designs, are owned by D.G.Yard or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from our Services without our express written permission.

7.2 User-Generated Content

When you submit content (reviews, comments, photos, etc.) to our Services:

• You retain ownership of your content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content
• You represent that you have the right to grant this license
• You are responsible for ensuring your content does not violate any laws or rights of others
• We reserve the right to remove any content that violates these Terms

8. Limitation of Liability

8.1 Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

8.2 Limitation of Liability

To the maximum extent permitted by law, D.G.Yard and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or use
• Business interruption
• Personal injury or property damage
• Damages arising from use or inability to use our Services
• Damages arising from unauthorized access to or alteration of your data

Our total liability to you for any claims arising from or related to our Services shall not exceed the amount you paid to us in the 12 months preceding the claim, or ₹10,000, whichever is greater.

8.3 Third-Party Services

Our Services may integrate with or link to third-party services (payment processors, authentication providers, etc.). We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

9. Indemnification

You agree to indemnify, defend, and hold harmless D.G.Yard and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit, post, or transmit through our Services

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10.2 Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms:

• Negotiation: Parties shall first attempt to resolve the dispute through good faith negotiations
• Mediation: If negotiation fails, parties may agree to mediation through a mutually acceptable mediator
• Arbitration: Disputes may be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015
• Jurisdiction: Courts in [Your City], India shall have exclusive jurisdiction over any disputes not subject to arbitration

10.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to use the Services will immediately cease.

11.2 Termination by Us

We may terminate or suspend your account and access to Services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended period of account inactivity
• At our sole discretion for any other reason

11.3 Effect of Termination

Upon termination, all rights granted to you under these Terms will immediately cease. However, the following provisions will survive termination:

• Payment obligations for services already rendered
• Intellectual property rights
• Limitation of liability and indemnification
• Dispute resolution provisions

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or acts of God
• War, terrorism, or civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Labor strikes or disputes
• Shortages of materials or supplies

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

14. Entire Agreement

These Terms, together with our Privacy Policy, Cancellation & Refund Policy, and Warranty Terms, constitute the entire agreement between you and D.G.Yard regarding your use of our Services and supersede all prior agreements and understandings.

No modification of these Terms shall be effective unless in writing and signed by both parties, except that we may modify these Terms at any time by posting the modified Terms on our website.

15. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the party granting the waiver.

16. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms or our rights and obligations hereunder to any third party without your consent.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us: